FAQ2018-09-03T13:54:42+00:00

FAQ

See below for answers to our most Frequently Asked Questions:

When your site is down, you will receive an email and a push notification through Denzi's Monitoring App (available on Android and iOS).
Depending on the plan that is chosen, data can be refreshed anywhere from every 5 minutes to every 1 minute.
It is likely that an employee or an affiliate has set up Denzi's monitoring app on your website. We value website security and do not monitor websites without express, written consent.
Yes. All Denzi plans come with a 30-day money back guarantee - no questions asked.
To cancel your membership at anytime, log in to your account, then click "Subscriptions" to access and modify your plan details.
Payment can be made through wire transfer for annual plans. Please contact our Customer Support Team for further details.